Accessibility
Accessibility statement for the Great British Energy website
This accessibility statement applies to https://www.gbe.gov.uk/
This website is run by the Department for Energy Security and Net Zero (DESNZ). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- At 200% zoom, some card content is lost
- Our cookie notice contains toggles that rely on colour
- Users of Dragon Naturally Speaking may find it difficult to control the HTML video player used on the home page
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- by email: info@gbe.gov.uk
- by post:
Great British Energy
AB1 Building
Crimon Place
Aberdeen
Scotland
AB10 1BJ
We’ll consider your request and respond as quickly as we can.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@gbe.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
DESNZ is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Within the cookie notice, toggles that are set to ‘off’ lack sufficient contrast. Users with low vision often have difficulty perceiving elements that have inadequate contrast. This fails WCAG 2.2 success criterion 1.4.11 Non-text Contrast.
We plan to resolve this by: Summer 2025
When zooming text to 200% on most pages some content is cut off. This fails WCAG 2.2 success criterion 1.4.4 Resize Text.
We plan to resolve this by: December 2025
When using ‘Dragon Naturally Speaking’, on the ‘Homepage’ a user cannot interact with the video controls when the video is playing. This fails WCAG 2.2 success criterion 4.1.2 Name, Role, Value.
We plan to resolve this by: December 2025
What we’re doing to improve accessibility
We will carry out on-going internal audit to check the accessibility of this website as well as taking feedback from users.
Any required changes will be planned into our continuous improvement work for this website and added to a backlog and prioritized according to user needs and cost.
This accessibility statement will be updated based on any issues we identify or any changes we make to address any issues raised.
Preparation of this accessibility statement
This statement was prepared on 30/01/2025. It was last reviewed on 14/03/2025.
This website was last tested on 12/03/2025. The test was carried out by Zoonou.
Zoonou used WCAG-EM to define the pages tested and test approach